Novo Onboard Retail are delighted to announce their participation at the World Passenger Festival, event in Amsterdam, 16 – 18 November 2022 Stand 51.
With Rail operators increasingly looking to deliver experiences and services to passengers that will enhance their end-to-end journey experience, the World Passenger Festival provides the perfect platform for innovative technology suppliers like Novo to showcase their products and services to Rail operators from around the globe.
Exclusive Launch – NovoConnect
Novo Onboard Retail will be exclusively launching their new NovoConnect, Omni-Channel retail platform, allowing passengers to use their own devices, while in journey, to order food, beverages and other ancillary products and have them delivered directly to their seat. This is the first fully integrated onboard system that allows passengers and crew to see the availability of products in real-time during the journey.
All stock and pricing information is maintained in one place and the Passenger web view inherits stock plans, price lists and promotions from the planned Journey eliminating the need for dual entry and ensuring traceability of all stock throughout the supply/retail chain.
Serverless or Server Onboard
It is expensive and time consuming to install servers onboard train sets, and although this is an option, the NovoConnect, cloud based, at-seat ordering system has been designed not to require an onboard server, making deployment quick and extremely cost effective.
Offering streamlined onboard retail operations whatever the connectivity, the Novo product suite has the ability to maximise revenue and enhance the payment experience. With the integrated NovoHub Back Office and have all the key ingredients to manage and control all aspects of pre and post journey sales.