NovoHub

NovoHub

The NovoHub Back Office manages the logistics behind the On-Board operations. This could be, food and beverages, perfumes, skincare, fashion, tickets or other ancillaries.
NovoHub Journey Planning | Schedulling

NovoHub Back Office Solutions

The NovoHub back office application delivers a robust technical solution that drives logistical optimisation and service innovation within the Rail industry with:
  • Customisable multiple stock plans by journey, allowing crew to maximise selling opportunities.
  • Robust automated traceability, accuracy and efficiencies for the catering / warehouse and finance teams.
  • The availability of customer-centric data provides a wide range of enhanced services such as passenger pre-order purchases and loyalty schemes.
  • The back office makes all data available for interrogation, allowing you to optimise trolley stocking and catering supplies, reducing costs and waste.

    • NovoHub Features

    RAIL COMPANY SETUP

    WAREHOUSE RECONCILIATION

    JOURNEY PREPARATION

    FINANCE

    BAR-SET MANAGEMENT

    ONBOARD SALE

    CRM

    PRE ORDER WEB SITE

    WAREHOUSE DEPARTURE PREPARATION

    ARRIVAL RECONCILIATION

    MANAGEMENT REPORT

    • Multiple Train Companies
    • Multiple Warehouses
    • Suppliers Register
    • User Register
    • POS device Register
    • Seals
    • Countries
    • Destinations
    • Train Sets
    • Cabins
    • Cabin Class
    • Multiple Warehouses
    • Stock Management, Current stock, Min, Max, re-order level
    • Reorder Alerts
    • Purchase Order
    • Stock Receiving
    • Automated report for trolley stock balance
    • Automated report for sales and collection
    • Reconciliation and verification of sales, inventory
    • Raise dispute request, if any
    • Unload trolleys
    • Authorised crew user to prepare for departure
    • Trolley information received
    • Inventory information received
    • Products, pricing, offers, currency rate etc. received
    • Passenger details received
    • Stock Check
    • Validation & confirmation for departure readiness
    • Multiple Currencies
    • Currency Converter
    • Multiple Promotions
    • Multiple Price Lists
    • Commission Structure
    • Multiple Packing Lists
    • Free format trolley & container creation
    • Bar-set Picking list
    • Pack Bar-set
    • Receive & Pack Bar-set
    • Seal Assignment
    • Dispatch Bar-set with Journey
    • Dispatch Note
    • Uplifts
    • Pre-Orders
    • Select customer based on the seat no, PNR or name
    • Scan copy of Passport & Boarding Pass
    • Scan to add products in billing cart
    • Multi-currency payment
    • Run loyalty program
    • Print invoice or send digitally – SMS or Email
    • Serve pre-orders
    • Seat Map
    • Take orders for pickup at airport or delivery
    • At- Seat Orders from passengers Smartphone or Tablet
    • Customers
    • Suppliers
    • Passengers
    • Loyalty
    • Delivery Onboard
    • Delivery to destination
    • Delivery to Home
    • Payment Options
    • Lock trolleys warehouse sign-off
    • Dispatch trolleys to Train
    • Reconciliation of trolley inventory
    • Reconciliation of payment collections
    • Lock trolley and cash bag
    • Sign-off by authorised crew user
    • Dashboard showing critical KPI’s
    • Stock Reporting
    • Commission Reporting
    • Export to .csv
    • Upload information to Rail ERP system