NovoHub
The Novo Back Office manages the logistics behind the On-Board operations. This could be duty-free products, food and beverages, or other ancillaries.
NovoHub Back Office Solutions
The NovoHub back office application delivers a robust technical solution that drives logistical optimisation and service innovation within the Airline & Rail industries with: Customisable multiple stock plans by journey so crew are able to maximise selling opportunities. Robust automated traceability, accuracy and efficiencies for the catering / warehouse and finance teams. The availability of customer-centric data allows for the provision of a wide range of enhanced services such as passenger pre-order purchases and loyalty schemes. The back office makes all data available for interrogation, allowing Airlines and Rail companies to optimise trolley stocking and catering supplies, reducing costs and waste.
NovoHub Features
AIRLINE COMPANY SETUP
WAREHOUSE RECONCILIATION
FLIGHT PREPARATION
FINANCE
BAR-SET MANAGEMENT
IN-FLIGHT SALE
CRM
PRE ORDER WEB SITE
WAREHOUSE DEPARTURE PREPARATION
ARRIVAL RECONCILIATION
MANAGEMENT REPORT
- Multiple Airlines
- Multiple Warehouses
- Suppliers Register
- User Register
- POS device Register
- Seals
- Countries
- Destinations
- Aircraft
- Cabins
- Cabin Class
- Multiple Warehouses
- Stock Management, Current stock, Min, Max, re-order level
- Reorder Alerts
- Purchase Order
- Stock Receiving
- Automated report for trolley stock balance
- Automated report for sales and collection
- Reconciliation and verification of sales, inventory
- Raise dispute request, if any
- Unload trolleys
- Authorised crew user to prepare for departure
- Trolley information received
- Inventory information received
- Products, pricing, offers, currency rate etc. received
- Passenger details received
- Stock Check
- Validation & confirmation for departure readiness
- Multiple Currencies
- Currency Converter
- Multiple Promotions
- Multiple Price Lists
- Commission Structure
- Multiple Packing Lists
- Free format trolley & container creation
- Bar-set Picking list
- Pack Bar-set
- Receive & Pack Bar-set
- Seal Assignment
- Dispatch Bar-set with Journey
- Dispatch Note
- Uplifts
- Pre-Orders
- Select customer based on the seat no, PNR or name
- Scan copy of Passport & Boarding Pass
- Scan to add products in billing cart
- Multi-currency payment
- Run loyalty program
- Print invoice or send digitally – SMS or Email
- Serve pre-orders
- Seat Map
- Take orders for pickup at airport or delivery
- Customers
- Suppliers
- Passengers
- Loyalty
- Delivery Onboard
- Delivery to destination
- Delivery to Home
- Payment Options
- Lock trolleys warehouse sign-off
- Dispatch trolleys to aircraft
- Reconciliation of trolley inventory
- Reconciliation of payment collections
- Lock trolley and cash bag
- Sign-off by authorised crew user
- Dashboard showing critical KPI’s
- Stock Reporting
- Commission Reporting
- Export to .csv
- Upload information to Airline ERP system