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Airline & Rail Onboard Retail Solutions Realise your ancillary revenue potential with this cutting-edge enterprise platform

Point Of Sale

Streamlines in-flight / on-board operations whatever the connectivity, our Point of Sale enhances crew productivity, making on-board selling a fast, easy and personalised experience. Read More

Back Office Solutions

Manages the logistics behind the on-board operation. Facilitate and control workflows and all aspects of pre and post flight sales information and reconciliation. Read More

Hardware

Novo Suite is designed from the ground up to run on Android and iOS mobile operating systems and across multiple hardware types as a fully integrated solution. Read More

Payment solutions

Full integration of major payment options and currencies to maximise ancillary revenue opportunities and enhance the payment experience for both Passengers and Crew. Read More


Welcome to Novo Onboard Retail

Novo Onboard Retail are an innovative technology company, delivering onboard retail solutions to Airline and Rail companies since 1985. With our unique understanding of the industry we deliver the latest ‘State of the Art’ software, hardware and payment technologies allowing our customers to maximize their onboard retail, ancillary revenue opportunities.

Novo - Product Suite Overview

Innovation without compromise

“Novo” provide the Airline & Rail industries with a software suite that facilitates the sales of Onboard duty-free, catering and ancillary products, from managing on-board inventory through to sales and warehouse stock. Novo’s all-in-one Enterprise solution seamlessly interfaces front-end NovoPos hardware and software with payment systems and our state-of-the-art NovoHub back-office. Watch our short product overview explainer video to discover more.

Rapid Global Deployment

Innovation without compromise

The Novo Suite is a Microsoft Azure, cloud hosted SAAS application, accessible via any web browser. The NovoHub is provides a perfect platform that we can deploy monitor and manage in real-time from any location globally.
All NovoPos mobile applications come with a Mobile Device Management (MDM) allowing terminals to be remotely controlled, and updates to be applied without having to recall terminals to base.
Novo’s suite of Application Programming Interfaces (API’s) ease integration with partner organisations systems in order to optimise integration timescales.

Optimising Onboard Revenue

Smart Innovative Design

Ease of use is a key factor when designing any software system. Novo’s highly skilled development team have an unrivalled, in-depth, understanding of the onboard retail process, allowing them to create an intuitive, highly graphical user interface, enhancing usability and reducing training, for users of both the NovoHub and NovoPos applications.

Novo HUB

The NovoHUB Web application is intuitive and easy for all stakeholders to use whether you are journey planning, managing stock, packing or working in finance.

    NovoHub provides a platform for creation and management of:
  • Multiple airlines under one company, journey schedules, stock plans, price lists, crew, currencies, exchange rates, promotions, covering every aspect of the journey / onboard sales process.

  • All pre-Journey activities, including, pick lists, packing instructions and despatch notes.

  • Full post-journey reconciliation of stock, cash and card payment reconciliations and crew commissions payable.

  • Integration to other Third party Airline, Airport and Rail systems via API’s.


Our Clients


  • 'Using NovoSuite has given KCB great insight into its business which it has never had before. KCB customers and the Van Sales personnel have all been impressed with the slick nature of the system which has positively reflected upon the brand.

    Nasir Qureshi CTO
  • 'We have been using the Novo system for over two years now and have rarely found a company who are so supportive and proactive. The Novo system was quick to implement and extremely reliable.'

    Jon Einarsson CEO

Why Novo

  • First company to deliver digital onboard POS in 1985
  • 30+ years supplying Onboard retail solutions to Airline & Rail
  • Highly experienced project management and business analysis team
  • Android & iOS Point of Sale
  • Enterprise Level Back Office
  • MicroSoft Azure Hosted
  • Partner with multiple glogal payment providers
  • Offline Payments Fully supported
  • Partner with multiple hardware solution providers
  • All-in-One Payment Terminals
  • Full 24/7 Global Support

Our Customers