With demand surging in minutes, limited storage at concessions, dispersed sales points, and challenging connectivity, event retail requires realtime intelligence, instant payment reliability and seamless digital ordering — all of which Novo delivers in one integrated solution.
Novo Hub ensures every bar, kiosk and mobile vendor is stocked optimally for peak periods, with smart forecasting, live replenishment and multi-hub top-ups to prevent sellouts and reduce waste.
Novo also transforms the visitor experience through Click & Collect, festival wide mobile ordering, and timed activity bookings — helping guests avoid queues while enabling operators to smooth demand, increase throughput and drive higher overall sales.
And with our resilient Offline/Online payment technology, vendors can process payments instantly even in crowded, low signal environments, ensuring uninterrupted sales during the busiest moments of the event.
With Novo, operators dramatically improved guest experience while increasing revenue — from gates open to the final encore.