Back Office Solution

Our NovoStar Back Office manages the logistics behind
the in-flight operations. This could be duty-free products, food and beverages, or other ancillaries.

It handles the creation and management of brands / companies, flights, stock, crew, currencies, exchange rates and every aspect of the flight sales information.

It controls all pre-flight activities, such as the creation of pick lists, packing instructions and despatch notes. Additionally the post-flight activities such as stock, cash and card payment reconciliations and crew commissions payable are controlled through the NovoStar back office.

Our back office allows all of this to be handled in a Desktop, or Tablet environment. It also provides the mechanism for integration to other Airline, Airport and Third party systems. All back office data can be fed directly into these systems. Airlines can easily generate reports and dashboards to drill down into any aspect of the on-board experience.

The NovoStar
Back Office Solution

The NovoStar back office application delivers a robust technical solution that drives logistical optimisation and service innovation within the airline industry with:
  • Customisable stock plans by journey so crew are able to maximise selling opportunities.
  • Robust automated traceability, accuracy and efficiencies for the catering / warehouse and finance teams.
  • The availability of customer-centric data can allow for the easy provision of a wide range of enhanced services and facilitate pre-order purchases.
  • The back office makes all data available for interrogation allowing airlines to optimise trolley stocking and catering supplies, reducing costs and waste.
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