Call Us Email Us Visit Us About Us
About us

About us

Aircraft cabin crew and passengers

 

TouchStar (formally Novo IVC) were the first company to deliver a complete computerised on-board Point of Sale solution back in 1985.

With more than 30 years of continuous development and evolution, the NovoStar product suite provides best in class on-board Systems and all of the tools necessary to allow crew to deliver the best possible passenger experience. For more about our history please visit our About Us page

 

In todays more and more competitive market and reducing ticket prices, airlines are looking for ways to increase that all important ancillary revenue. They are unbundling ticket prices and offering a comprehnsive range of chargeable extras.

But passengers have moved on from wanting just the best ticket price. Their expectations in terms of customer service are rising. That’s not to say they aren’t willing to pay for extras. Far from it, but they want to know they are getting value. We believe the airlines need to provide a differentiated service, one that is geared to making the passenger’s journey more pleasurable and gives them a range of buying options.

For airlines the ability to create the service that will make this difference is all about technology. Technology that lets you learn about your customers and offer them the products and services that they will want to buy.

Talk To Us

Talk To Us

Phone: +44 (0) 1926 831 173
Email: onboard@touchstar.co.uk
Meet Us

Meet Us

Touchstar On-Board Retail
Pheasant Oak Barn 
Hob Lane
Balsall Common
Nr Kenilworth  
CV7 7GX
Phone: +44 (0) 1926 831 173 
Find Us

Find Us

Contact Us

Contact Us