When it comes to the optimisation of on-board services the extent of
improvement can often hinge upon the use of our NovoStar Hub Adapters
to interface with critical ‘back office’ business systems. In the area of in-flight
provisioning, a modern airline striving for efficiency gains needs to deploy an
automated catering and cabin service solution that offers optimized solutions
through data sharing.
By interfacing directly with an airline’s reservations and departure control
systems, an enhanced on-board operations system can more accurately
forecast passenger counts as well as provide more accurate information,
accounting for special meals, upgrades, go-shows, no-shows, updates to the
printed catering report and much more. Along with forecasting features, the
NovoStar system offers order visibility, increased use of reusable inventory
and better inventory control.
When the system is integrated with flight schedule data numerous additional
benefits are gained. System automation enables personnel to quickly create
provisioning plans, determining what product and services are required
on-board based on airline-defined service rules and policies, and then store the
associated pricing. Once completed, those plans can be applied to the flight
schedule as appropriate to the flights and classes of service offered. Integration
with the flight operations system ensures the provisioning schedule is always in
line with the latest flight schedule adjustments.
Additionally, the in-flight provisioning solution automates the time-consuming
task of planning galley loading, enabling personnel to plan the loading process
with automatic monitoring of the weight being loaded and available space
within each galley and position. Reducing labour-intensive tasks associated with
galley planning, inventory reconciliation and invoice auditing, frees employees
to provide the next level of passenger service excellence.