News

This section houses announcements on in-house, and industry sector, technological developments.
TouchStar

TouchStar's Survey On On-Board Retail

12 April 2018

TouchStar On-Board Retail has over 35 years’ experience in providing on-board retail solutions to the airline industry. Built from the ground up and utilising the experience gained with more then 5,000 POS deployments around the world, our NovoStar product suite is the leading independent on-board retail solution in its category.Read More >>

How Big Data Is Helping Airlines Personalise

How Big Data Is Helping Airlines Personalise

26 June 2017

Traditional retailers generate and capture a massive amount of data—most notably, customer transaction histories that can reveal detailed product interest along with promotional and marketing response rates.The emergence of big data, low cost storage and advanced analytical tools means that airlines can now capture even greater value from such information, provided they know how to analyse and interpret it.Read More >>

Maximise OnBoard Connectivity To Increase Revenue

Maximise OnBoard Connectivity To Increase Revenue

29 May 2017

Read More >>

Cloud Systems To Revolutionise OnBoard Retail

Cloud Systems To Revolutionise OnBoard Retail

01 May 2017

Managing the logistics of an on board operation can be a complex task. By optimising these processes, airlines are in a position to focus on delivering a ‘best in class’ passenger experience. For airlines, the ability to create the service that will make this difference is all about technology. Matching industry expectations with the correct systems is fundamental in delivering competitive advantage.Read More >>

How Personalisation Can Create Passenger Loyalty

How Personalisation Can Create Passenger Loyalty

03 April 2017

At TouchStar Onboard Retail, the airline passenger is at the heart of our industry. We recognise that by providing an optimised service, Airlines have the ability to exceed expectations to create that all important passenger loyalty. At TouchStar, our focus is on that of the modern airline passenger, those that demands fast, reliable and personalised service. Most importantly, what systems we can put in place to support and exceed those expectations.Read More >>