News

TouchStar Announce Participation at APEX EXPO 2018

TouchStar Announce Participation at APEX EXPO 2018

18 September 2018

TouchStar On-Board Retail are delighted to announce their participation at the APEX Expo, Boston 2018. The APEX EXPO is the industry’s largest PaxEx event exclusive to experts and decision-makers committed to elevating the level of the worldwide airline passenger experience. The four-day premier even features top-notch seminars led by industry experts, the latest and most comprehensive display of airline related technologies, products and services, and valuable networking opportunities.Read More >>

Destination Merchandising

Destination Merchandising

17 September 2018

When booking a trip through a tour operator or cruise company, it comes as no surprise that every feature – often down to the smallest detail - can be booked in advance at the same time, in one go. Read More >>

TouchStar On-Board Retail Release New Buyers Guide

TouchStar On-Board Retail Release New Buyers Guide

04 September 2018

For many airlines and their catering / duty free partners, the trend to replace revenue off-set with ‘paid for ancillaries’ is a key driver in investment in modern on-board POS systems. It can be exceptionally challenging for organisations to get the selection and implementation process right and to ensure the desired outcomes can be achieved.Read More >>

Meet TouchStar At Future Travel Experience

Meet TouchStar At Future Travel Experience

18 April 2018

TouchStar On-Board Retail are delighted to announce that we are taking part in Future Travel Experience Europe & Ancillary 2018 (FTE). Meet with us at FTE and discover our pioneering on-board retail solution, “NovoStar”.Read More >>

3 ways that smart tech enables smarter selling

3 ways that smart tech enables smarter selling

26 February 2018

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How can technology help your crew hit sales target

How can technology help your crew hit sales target

12 February 2018

Your crew plays a fundamental role in providing the competitive edge that helps you stand out amongst your rivals. Over the years, technology has revolutionised the way that crew achieve this objective. But the very latest on-board technology goes further still, equipping crew members with the tools that will enable them to do their jobs even better. Read More >>

Airlines could make $30 billion from connectivity

Airlines could make $30 billion from connectivity

06 November 2017

In-flight broadband has the potential to create a $130 billion global market within the next 20 years, resulting in $30 billion of additional revenue for airlines by 2035, according to a new study by London School of Economics and Political Science (LSE) in association with Inmarsat.Read More >>

Ancillary Revenues Soar

Ancillary Revenues Soar

20 September 2017

In the ultra-competitive air travel industry, it’s no surprise that airlines are always looking for new opportunities to provide a better experience for their passengers with a service that sets them apart from their competitors.   In recent years, it is the prevalence of ancillary revenue that has made the biggest impact on airlines. According to a recent report, in 2007 the top 10 airlines globally, as rated by total ancillary revenue, generated a combined total of $2.1 billion from this revenue type. By 2016, this had increased substantially resulting in $28 billion in ancillary revenue, an increase of 1233%.   Read More >>

Patrick Clark Interviewed by Leading Magazine

Patrick Clark Interviewed by Leading Magazine

12 September 2017

Patrick Clark, General Manager of TouchStar's OnBoard division, was recently interviewed by Henry Canaday, a journalist with 'Low-Fare & Regional Airlines' magazine.Read More >>

How Big Data Is Helping Airlines Personalise

How Big Data Is Helping Airlines Personalise

26 June 2017

Traditional retailers generate and capture a massive amount of data—most notably, customer transaction histories that can reveal detailed product interest along with promotional and marketing response rates.The emergence of big data, low cost storage and advanced analytical tools means that airlines can now capture even greater value from such information, provided they know how to analyse and interpret it.Read More >>

Maximise OnBoard Connectivity To Increase Revenue

Maximise OnBoard Connectivity To Increase Revenue

29 May 2017

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Cloud Systems To Revolutionise OnBoard Retail

Cloud Systems To Revolutionise OnBoard Retail

01 May 2017

Managing the logistics of an on board operation can be a complex task. By optimising these processes, airlines are in a position to focus on delivering a ‘best in class’ passenger experience. For airlines, the ability to create the service that will make this difference is all about technology. Matching industry expectations with the correct systems is fundamental in delivering competitive advantage.Read More >>

TouchStar CEO discusses direction of OnBoard div.

TouchStar CEO discusses direction of OnBoard div.

18 April 2017

Mark Hardy, CEO TouchStar Technologies discusses the recent history and future direction of the OnBoard Retail divisionRead More >>

How Personalisation Can Create Passenger Loyalty

How Personalisation Can Create Passenger Loyalty

03 April 2017

At TouchStar Onboard Retail, the airline passenger is at the heart of our industry. We recognise that by providing an optimised service, Airlines have the ability to exceed expectations to create that all important passenger loyalty. At TouchStar, our focus is on that of the modern airline passenger, those that demands fast, reliable and personalised service. Most importantly, what systems we can put in place to support and exceed those expectations.Read More >>